Privacy Policy

Brixon Labs Digital ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This page explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including Website Design, Social Media Marketing, Graphic Design, and AI Reception services. Please read this policy carefully. If you do not agree with the terms, please do not use our website.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

  • Name
  • Email address
  • Phone number
  • Company and project details you submit
  • Any other information you voluntarily provide

Usage Data

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent

AI Reception & Communication Data

If your business uses our AI Reception service, calls and chat conversations handled by the AI agent may be recorded, transcribed, and summarized to deliver the service, improve response accuracy, and provide you with call logs. This data is processed on behalf of the business you contacted.

Cookies & Tracking Technologies

We may use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use collected information to:

  • Provide and manage our web, marketing, design, and AI reception services
  • Respond to inquiries and project requests
  • Improve website functionality and user experience
  • Send updates, proposals, or service-related communication
  • Measure and report campaign performance
  • Ensure security and prevent fraudulent activity

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

  • Trusted service providers who assist in operating our website or delivering services (hosting, analytics, telephony, and AI processing providers)
  • Advertising platforms when you engage us to run campaigns on your behalf
  • Legal authorities when required by law
  • Professional partners involved in your project (only with your consent)

4. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no digital transmission or storage system can be guaranteed 100% secure.

5. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request corrections or deletion
  • Withdraw consent for data processing
  • Request a copy of your data

To exercise these rights, contact us using the details below.

6. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Brixon Labs Digital
5900 Balcones Drive STE 19227 Austin, TX 78731
Email: brixonlabss@gmail.com